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Knowledge Base

Guides and documentation.

Step-by-step guides for all Faction Hosting services.

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Getting Started

How to create an account
How to place your first order
Understanding your Paymenter dashboard
Setting up SSO with Authentik

Web Hosting

How to add a domain to your hosting
Setting up email accounts
Using the EmDash CMS
Installing WordPress

VPS Hosting

Connecting via SSH
How to reinstall your OS
Using the VNC console
Creating and restoring snapshots

Game Servers

Accessing the Pelican panel
Installing mods and plugins
Connecting via FTP
Scheduling automatic restarts

Billing

How to update payment method
Understanding invoices
Requesting a refund
Upgrading or downgrading a plan

Account

Changing your password
Setting up two-factor authentication
Updating contact information
Closing your account

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